Welcome to HRX Racewear Australia. The following Terms of Service (hereinafter referred to as the “Terms”) govern your use of our products and services. By purchasing from us, you agree to be bound by these Terms.
1. Return and Exchange Policy
1.1. General Conditions
Products may be returned within 30 days of the original purchase.
You may exchange a new product for another product or return it for a refund, provided the conditions outlined below are met.
1.2. Eligibility for Return
The product must have been purchased within the last 30 days.
The product must be unused and undamaged.
A receipt or proof of purchase must be provided.
Products that do not meet these criteria will not be considered for return.
1.3. Contact Before Return
Before returning a product, please contact us:
By phone: (07) 3059 1062
By email: hello@hrxau.com.au
1.4. Shipping Charges
Shipping charges incurred in connection with the return are non-refundable.
You are responsible for all shipping costs and for the risk of loss or damage to the product during shipping, both to and from HRX Racewear Australia.
If the original purchase included free freight, the original freight amount will be deducted from your refund.
1.5. Damaged Items
If a product is received damaged, please notify us immediately for assistance.
1.6. Sale Items
Sale items cannot be refunded. Only regular-priced items may be refunded.
1.7. Restocking Fee
A 10% restocking fee may be charged for any returned items.
2. Product Warranty
The warranty terms and conditions for our products can be found on our website or provided upon request.
3. Limitation of Liability
HRX Racewear Australia shall not be liable for any consequential, incidental, indirect, exemplary, punitive or special damages of any kind, however caused, including product liability or negligence.
4. Governing Law
These Terms shall be governed by the laws of Australia.
5. Contact Information
If you have any questions about these Terms or our Return and Exchange Policy, please contact us:
By phone: (07) 3059 1062
By email: hello@hrxau.com.au
6. Changes to These Terms
HRX Racewear Australia reserves the right to amend these Terms at any time. Any amendments will be effective upon posting on our website.